Legal
Privacy Policy
Last Updated: October 10, 2026
1. Introduction
The Gulf Enterprises is a real estate consultancy based in Karachi, Pakistan. We respect your privacy and are committed to protecting the personal information collected through our website, Facebook, Instagram, WhatsApp, and other business communication channels.
2. Information We Collect
When you submit a property inquiry or contact us, we may collect:
- Full name and phone number
- Email address, if provided
- Preferred property location
- Property budget and size requirements
- Property preferences and viewing availability
- Messages and inquiries sent through WhatsApp
- Lead form submission details from Facebook and Instagram
3. How We Use Your Information
We use your information to:
- Respond to property inquiries
- Recommend suitable properties
- Schedule property viewings
- Assign inquiries to authorized real estate agents
- Manage customer relationships and follow-ups
- Send relevant WhatsApp communications where permitted
- Improve our real estate services
4. Facebook and Instagram Lead Data
When you submit an inquiry through Facebook or Instagram Lead Ads, your information may be transferred to our internal customer relationship management (CRM) system.
This information is used to process your property inquiry and coordinate follow-up communications.
We do not sell personal information obtained through Meta platforms.
5. WhatsApp Business Communications
We use the WhatsApp Business Platform to communicate with customers and send operational notifications to authorized staff.
Customer communications are sent in accordance with applicable consent requirements and WhatsApp Business policies. You may request that we stop sending non-essential messages at any time.
6. Data Storage and Security
We use Firebase and related service providers to support our CRM operations.
We apply reasonable technical and organizational safeguards, including access controls, to protect personal information against unauthorized access, disclosure, or misuse.
7. Information Sharing
Personal information may be accessible to authorized employees and assigned real estate agents for legitimate business purposes.
We may also use service providers, including Meta and Google Firebase, to process information on our behalf.
We do not sell customer information to third parties.
8. Data Retention
We retain personal information only as long as reasonably necessary for property inquiries, customer service, legitimate business operations, and applicable legal obligations.
Information that is no longer needed will be deleted or securely disposed of.
9. Your Privacy Rights
You may contact us to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information, subject to applicable legal obligations
- Withdraw consent for optional marketing communications
10. Data Deletion Requests
To request deletion of your information, contact The Gulf Enterprises using the contact information below.
Please include your name and the phone number or email address used when submitting your inquiry so that we can identify the relevant records.
We will review and process verified requests within a reasonable period, subject to applicable legal requirements.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, data processing practices, or legal requirements.
Any updates will be published on this page.
12. Contact Us
The Gulf Enterprises
Real Estate Consultants, Builders & Contractors
DHA & Clifton, Karachi, Pakistan
Email: info@thegulfenterprise.com
Website: https://thegulfenterprise.com
